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FAQ

Frequently asked questions.
  • Q Are the foldable solar kits eMobi F waterproof?

    A In general,the foldable solar kit bag surface is waterproof,the surface is IP54.
    That means the bag is waterproof for water or rain drops on it,as there is a PVC layer in the textile.
    The charging port USB,DC5521,Type C,indication connection is not waterproof.
  • Q Can the semi rigid solar panel walk on?

    A Yes,the semi rigid solar panel is designed to walk on flat surface,but not on the uneven surface with wide gap over 20cm.
    Semi rigid eMarvel series upgrade to semi rigid lighter seires.

  • Q What's the warranty rules?

    A AHONY warranty includes different cases:
    1.Free replacement:within warranty time,when the product is not working by correct handle,our company will replace the panels.Do not include the freight costs.

    2.Maintenance:When the panel is confirmed has quality problem,and engineer can fix,our company will pay maintenance costs or labor costs to ask local engineer to fix it.

    3.Warranty invalid:a solar panel or product is confirmed by wrongly handle,which means do not do ask owner's manual and makes the product defect,the warranty will automatically invalid.
  • Q How to clean the solar panel surface?

    A When dust and dirt covering at the surface of solar modules can be cleaned with a soft brush,then use a damp cloth to wipe the surface of solar modules,to remove the remaining dust and dirt.Recommend any guano,adhesive should be removed as soon as possible from the surface of solar modules, so as not to affect performance.
  • Q What kind of battery can be charged by folding solar kit eMobi F series

    A 1.sealed lead-acid battery 2.colloidal lead-acid batteries  3.the opening lead-acid batteries  4. (Interface on the controller output via USB) Such as: mobile phones, tablets, navigation systems and so on.
  • Q Can I install the solar sensor light to anywhere I want?

    A
    Not exactly.Firstly,solar sensor lights need to be taken carefully to avoid accidents caused by falling.Secondly,avoid installing in the drain outlet and nearby, so as not to cause the light to enter the water due to the impact of water pressure, resulting in damage to the light.
  • Q Is it necessary to maintain the light daily?

    A Daily maintenance is not required.When you find the brightness of the sensor lamp is obviously darkened,or the sun is shining for 2 days the brightness is not yet improved. First check the surface of the solar panel for dust, Wipe the dust with a cloth and then place the solar panel at the sun for two days. If the brightness has not increased, contact your local dealer.
  • Q What's the best location should I install the solar motion light?

    A The best location is height 2~3.5 meters,in this way,the brightness is better than other place.
  • Q Are the solar sensor lights waterproof ?

    A Yes.all of our solar sensor lights are waterproof class IP65,that means they can resist rainwater,but it's not allowed to soak,it may cause damage to the device.
  • Q Can solar motion lights be used without the sunshine?

    A Yes,but after it is discharged,It's better to recharge the battery full under sunshine,then you can get the best status to use the solar motion light.
  • Q How long can the solar sensor light be used?What is the warranty?

    A Designed life> 3 years.Warranty:1 year.
  • Q Can I continue to use the battery after it reaches the end of its useful life?

    A In the case of no problem with other components,the battery can be used after replacement.

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Shenzhen Ahony Power Co.,Ltd
Shenzhen office:A2-903,Guanguang Road No.2533,Fenghuang street,Guangming district,Shenzhen 518106,China
Factory Addr:3F,Building 7,Chuanwei industrial park,Dalang,Dongguan,Guangdong,China
Tel/Fax: 0086-0755-29565682
0086-0769-83185582

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